Will you be our Second Line Technical Support Specialist?
At WAN-connect, we believe in the power of connectivity. As a Second Line Technical Support Specialist, you will be the link that ensures our customers always stay online. Join our dynamic team and make an impact in the telecom sector!
Your mission
-
Solve complex incidents and support our infrastructure services (modems, routers, switches).
-
Install, replace and configure modems, routers and 4G equipment at customers' premises.
-
Contribute to the continuous improvement of our support team.
-
Take responsibility for internal projects, such as product activation and process optimisation.
Your strengths
-
Experience in a helpdesk or service desk is a plus.
-
Knowledge of access services and routing protocols.
-
A bachelor's degree in information technology or equivalent experience.
-
Proficiency in Dutch and English (French is a bonus).
-
A problem-solver with strong communication skills and a passion for customer satisfaction.
-
Flexible and affinity with a no-nonsense mentality in a fast-growing company.
-
Living in the Limburg or Liège region.
What do we offer?
-
An opportunity to be part of a revolution in the telecoms sector.
-
Growth opportunities and further technical training.
-
Attractive salary package with fringe benefits, including a company car, smartphone and meal vouchers.
-
Flexible home working.
-
A dynamic team that always wants to move forward, with a great atmosphere and appreciation for your achievements.
Do you live in the Limburg or Liège region and are you ready for a new chapter in your career?
Apply now and help companies stay online all the time!